Shipping policy

Made to order
Most TechWears pieces are made to order in our Northern Colorado shop. Custom orders are usually ready to ship 2–3 weeks after design approval and payment. Larger runs and commissions may take longer, and your quote will include the expected timeline.

Why your order may show “unfulfilled”
Your order may show as unfulfilled while we design, cut, print and finish it. That’s normal: it means your piece is in production, not that anything is wrong. You’ll get a shipping confirmation with tracking as soon as it leaves our shop. If you have any concerns about your order’s status, email us at info@techwears.com.

Ready-to-ship items
In-stock items bought through our online store usually ship within 1–3 business days.

Shipping costs

• Quoted orders: your quote shows whether shipping is included or listed as a separate line, so you’ll know the full cost before you approve.
• Online store orders: shipping is calculated at checkout.

Deadlines and events
If your order is for an event or awards ceremony, tell us the date when you request your quote. We’ll confirm whether we can meet it and recommend expedited shipping if needed.

International orders
We ship internationally. Customs duties, import taxes and brokerage fees are the buyer’s responsibility and are not included in our prices. If you use a customs broker, include their details with your order.

Damaged or lost shipments
If your order arrives damaged, email info@techwears.com within 7 days of delivery with photos of the item and packaging, and we’ll make it right. If tracking shows no movement for more than 7 business days, contact us and we’ll work with the carrier.

Questions
Email info@techwears.com and we’ll be glad to help.